AI automation for small businesses in Ecuador and Latin America
Automation for companies that are already selling. Chatbots for WhatsApp and Instagram, process automation, integrations with the systems you already use, and ongoing maintenance. It all starts with the Scale 14 diagnostic.
Our Service Categories
Automation built around what your business actually needs.
Scale 14, Business Process Diagnostic
Automation consulting that starts by measuring, not by selling. We map and optimise your company's processes in 14 days, auditing four areas, Sales, Marketing, Delivery and Administration. You leave with a BPMN map, an AI matrix and a roadmap with a return guarantee.
Conversational Chatbots
Chatbots that answer on WhatsApp and Instagram. They qualify the lead and close sales at any hour. Nobody has to sit watching the phone.
AI Systems Automation
End to end workflow optimisation. We put AI into administration, sales and operations. It connects to your ERP, your databases and your reports. Everything runs on its own, and your team gets the documentation for it.
Human-sounding Chatbots
Customer service with AI that feels human. Natural conversations, with an intelligent handover to a real agent when the situation calls for it.
Automation Maintenance
We monitor and maintain your live automations. We resolve incidents in under 2 hours, tune flows and adapt the system as your business changes.
Everything you need to scale your business
We do not hand you a single tool. We hand you a system. The AI automation tools we use are the standard ones on the market, they live on your own server and they come with a manual. It keeps working once we are gone.
Support that never sleeps
Your customer writes on WhatsApp or Instagram. They get an answer at any hour, including nights and weekends.
It connects to what you already use
Your ERP, your CRM, your spreadsheets. The flows run on n8n and hook into what you already have. You do not change tools.
Metrics dashboard
You see how many hours your team gains. You see which flows are running. Without asking anyone for a report.
A dedicated server
Your own n8n, your own Chatwoot and your own PostgreSQL database. Nothing is shared with other clients.
Operations manual
Written for your team, not for a technician. It says what each flow does, and what to do if it stops.
Proactive monitoring
If a flow fails, an automatic alert reaches us. You do not depend on noticing it and telling us.
We do not automate blind. You see it on a dashboard
Every system comes with its own metrics dashboard. It is not there to be watched every day. It is there so that when you ask whether this is working, the answer is on screen rather than a guess.
This week
by area
Hours recovered
How much time your team stopped spending on tasks that now run on their own.
Support
automatic vs human
Conversations handled
How many customers got an answer and how many were escalated to a person.
Flows
live and paused
Flow status
Which automations are live, which failed and since when.
The diagnostic first.
Then only what is needed.
Step 1 · Diagnostic
Scale 14
- 14 days of deep analysis
- BPMN map of your bottlenecks
- AI optimisation matrix
- Risk and cybersecurity analysis
- Roadmap with estimated ROI
- Full guarantee or your money back
Step 2 · Implementation
Only if you decide to go ahead
The price depends on exactly what we find in your diagnostic. We quote it with a schedule, a scope and an estimated ROI before you commit to anything.
You already have automations. We look after them
The first 30 days are free. After that, maintenance is monthly and optional, with no lock-in. Cancel whenever you want.
Proactive monitoring
If a flow stops, the alert comes to us. You do not have to notice it yourself.
Daily automatic backup
One backup every day. A failure never turns into lost data.
Incident resolution
When something breaks, we fix it. You do not have to work out who to call.
Adjustments as you change
Your business changes and the flows change with it. They do not go stale.
The plan scales with how many flows and systems need monitoring.
